Commissioning Services

Choose from multiple options to install and configure your Synapse wireless lighting control system. We offer a full suite of remote and onsite commissioning services that work for you and your site's needs. Our Project Managers will work with you to complete critical documentation checklists, coordinate timelines, and communicate throughout the installation process.

Remote

Best for customers with under 1000 devices (controllers and sensors) and one or two gateways, this commissioning service is performed remotely by Synapse technicians. The final system validation is handled on-site by you with guidance from Synapse.

Smart Hands

Best for customers with under 1000 devices (controllers and sensors) and one or two gateways. This commissioning service is performed remotely by Synapse with final system validation handled on-site by a Synapse “Smart Hands” commissioning agent.

Premium On-site

Best for customers with larger applications that include more than 300 devices (controllers and sensors) and one or more gateways. This commissioning service and the final system validation are both performed on-site by Synapse Solutions Engineering.

Premium Restricted

Specifically intended for smaller sites with restricted networks/limited remote access options. It is limited to applications with less than 300 devices (controllers and sensors) and one gateway. This commissioning service and the final system validation are both performed on-site by Synapse Solutions Engineering.

For our Energy Management Solutions, we will outline the necessary information worksheets and work with onsite personnel to determine the level of installation support needed based on the size of the installation and the expertise available in house at the customer.